Frequently Asked Questions

  • What's the difference between EDR and traditional antivirus?

    Traditional antivirus relies on signature-based detection of known threats, while Endpoint Detection and Response (EDR) continuously monitors behavior, detects unknown threats, and enables rapid investigation and response. At WNYTec, we deploy EDR as part of SOC-managed security to catch advanced attacks that signature tools often miss.

  • How does zero-trust networking protect my business?

    Zero-trust networking requires continuous verification of every user and device before granting access, even inside your network perimeter. This approach reduces risk from compromised credentials and insider threats. WNYTec implements zero-trust frameworks tailored to Buffalo businesses with hybrid and remote workforces.

  • When should a business use a SOC for cybersecurity?

    A Security Operations Center (SOC) is essential when your business handles sensitive data, faces compliance requirements like HIPAA or PCI DSS, or lacks internal security staff to monitor threats 24/7. WNYTec's SOC-managed SIEM and EDR provide continuous monitoring and threat response across Western New York organizations.

  • What affects the cost of managed IT services?

    Cost depends on the number of endpoints, complexity of your infrastructure, security requirements, and whether you need onsite or remote-only support. Everything-as-a-Service models, like those WNYTec offers, provide predictable monthly costs by bundling hardware, software, and support without large capital expenses.

  • How does block-level backup reduce storage costs?

    Block-level backup with source-side deduplication transfers only changed data blocks, not entire files, which cuts storage usage by 40 to 90 percent depending on workload. This also reduces backup windows and network load. WNYTec uses this method to protect Windows, Linux, VMware, Hyper-V, and Microsoft 365 environments efficiently.

  • What's the 3-2-1 backup rule and why does it matter?

    The 3-2-1 rule means keeping three copies of your data on two different media types, with one copy stored offsite. This protects against fire, theft, or hardware failure at your primary site. WNYTec replicates backups daily to an offsite location, ensuring business continuity for Buffalo-area clients.

  • Can Wi-Fi work reliably in older Buffalo buildings?

    Yes, but older building materials like brick, plaster, and metal can create interference zones that require strategic placement of business-grade access points and advanced diagnostics. WNYTec designs high-performance Wi-Fi networks optimized for Buffalo's mixed commercial spaces and multi-building facilities to ensure strong throughput and minimal downtime.

  • What's the benefit of SD-WAN over traditional networking?

    SD-WAN intelligently routes traffic across multiple connections, improving performance for cloud apps and VoIP while reducing costs and downtime. It provides built-in failover and load balancing, making it ideal for businesses with remote sites. WNYTec deploys SD-WAN solutions across Western New York to support modern, distributed workforces.

  • How does instant restore work in disaster recovery?

    Instant restore keeps backup copies in a fully functional, ready-to-start state so critical systems can be brought online within minutes instead of hours. This dramatically reduces recovery time objective (RTO) after hardware failure or outage. WNYTec offers this as an optional layer for businesses requiring maximum uptime.

  • What's the biggest mistake businesses make with phishing training?

    The biggest mistake is running training once and assuming staff will stay vigilant. Effective security awareness requires ongoing friendly phishing simulations and refreshers to reinforce safe behavior. At WNYTec, we deliver continuous training campaigns to keep Buffalo teams sharp against evolving social engineering threats.

  • Why choose colocation over public cloud hosting?

    Colocation gives you dedicated hardware in a secure, redundant facility with A+B power, UPS, generator backup, and 24/7 onsite access, while avoiding vendor lock-in. It's ideal for compliance-driven workloads or performance-sensitive applications. WNYTec's ISO 27001, HIPAA, and PCI DSS-compliant facility serves Buffalo businesses needing enterprise-grade infrastructure without capital expense.

  • How does hybrid cloud support businesses transitioning from server rooms?

    Hybrid cloud combines on-premise systems with dedicated cloud resources, enabling gradual migration without disrupting operations. You gain scalability, security, and managed maintenance while controlling sensitive data placement. WNYTec builds hybrid solutions for Buffalo companies moving away from outdated server rooms to modern, resilient environments.